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Help Desk

Any questions?
We want your subscription to WhyBuyGames be as easy and fun as it possibly can. With this in mind we have compiled detailed information on all our policies and Frequently Asked Questions.

Have you experienced a technical problem browsing our site? If so, please contact us and let us know, Support@WhyBuyGames.com.

Help with your order or account
If you have a problem or question relating to an order, or you are experiencing a problem with your account, please choose the appropriate option to help us handle your query as quickly as possible.

Missing or delayed games
Delivery usually takes 3-5 working days from date of posting. We will need to wait 15 days before being able to trace, replace or refund lost items.

Returning an item
Follow our returns procedure if you would like to return a faulty, damaged, duplicate, incorrect or unwanted item.

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